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CitNOW Sales

Respond instantly to leads with Video

Paid Add-On Required  

Payment required for external services or products

Highlights

Improve response times to customer enquiries Increase conversion rates with a seamless customer experience

View all contact history incl. CitNOW interactions in Salesforce Access to customer contact details in CitNOW Sales

Reporting available in Salesforce to see if the video has been opened, watched or rated Full visibility of video responses sent to leads in one place, ready to report.

Provider Details

CitNOW Group
Woking

Transforming automotive experiences Through our technical leadership we provide products that digitise every stage of the customer journey – from initial research through to the aftersales experience. Our solutions efficiently streamline customers’ sales and aftersales experiences while also providing retailers with valuable data and insights. Guided by a vision to transform the way the automotive world communicates, CitNOW Group focuses on customer success to support retailers in maximising conversion, satisfaction and retention. We make our technology work for you and your customers. CitNOW Group comprises Auto Imaging, CitNOW, dealerdesk, Dealerweb, Quik, REALtime Communications (RTC), Vehicle Vision and Web1on1. Our span is global with a presence in 82 countries with over 19,500 installations and a number of partnerships with complimentary automotive suppliers. Our heritage CitNOW is known for creating automotive video and transforming the way sales and aftersales departments communicate with their customers. We are proud of the accolades and awards we have won over the years and recognised that to continue to drive innovation and deliver on our

Pricing Details

Paid Add-On Required

You must pay for a product or service that is external to Salesforce for this solution to work.

Please contact your account team for more details

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