AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

CitNOW Sales

Respond instantly to leads with Video

Overview

  • Improve response times to customer enquiries Increase conversion rates with a seamless customer experience

  • View all contact history incl. CitNOW interactions in Salesforce Access to customer contact details in CitNOW Sales

  • Reporting available in Salesforce to see if the video has been opened, watched or rated Full visibility of video responses sent to leads in one place, ready to report.

Supercharge your customer communications with the CitNOW Sales and Salesforce integration. Seamless integration allows you to drive your video communications from the contact record in Salesforce directly to your CitNOW Sales app. Contact details will effortlessly display in CitNOW when you create your video making it quick and easy to create a lead enquiry response video or keep the customer informed throughout their whole buying experience with personalised video communications. The integration does not stop there, video views and ratings will automatically show in the contact record giving you all the contact history in one central place making it quick and easy to see all contact interaction and status.

Categories

Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package

More from CitNOW Group

  • by CitNOW Group
    No Ratings
    CitNOW Auto360, built on Salesforce Automotive Cloud, is a CRM designed for automotive dealers. It unifies fragmented customer and vehicle data, transforming Marketing, Showroom, and Aftersales management into one unified platform.
  • by CitNOW Group
    No Ratings
    With this seamless integration into the Salesforce platform, CitNOW Workshop app is now automatically linked to both the customer and vehicle records in Salesforce. This further enhances transparency and allows for robust, data-driven decision making.