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CitNOW Sales
Respond instantly to leads with Video
Use the CitNOW Sales integration with Salesforce to seamlessly respond to lead enquiries with personalised video and easily view and manage their video data within the contact history in Salesforce.
Highlights
Improve response times to customer enquiries Increase conversion rates with a seamless customer experience
View all contact history incl. CitNOW interactions in Salesforce Access to customer contact details in CitNOW Sales
Reporting available in Salesforce to see if the video has been opened, watched or rated Full visibility of video responses sent to leads in one place, ready to report.
Provider Details
CitNOW Group
Woking
Founded
2008
Website
Phone
01189 977740Transforming automotive experiences Through our technical leadership we provide products that digitise every stage of the customer journey – from initial research through to the aftersales experience. Our solutions efficiently streamline customers’ sales and aftersales experiences while also providing retailers with valuable data and insights. Guided by a vision to transform the way the automotive world communicates, CitNOW Group focuses on customer success to support retailers in maximising conversion, satisfaction and retention. We make our technology work for you and your customers. CitNOW Group comprises Auto Imaging, CitNOW, dealerdesk, Dealerweb, Quik, REALtime Communications (RTC), Vehicle Vision and Web1on1. Our span is global with a presence in 82 countries with over 19,500 installations and a number of partnerships with complimentary automotive suppliers. Our heritage CitNOW is known for creating automotive video and transforming the way sales and aftersales departments communicate with their customers. We are proud of the accolades and awards we have won over the years and recognised that to continue to drive innovation and deliver on our
Pricing Details
Paid Add-On Required
You must pay for a product or service that is external to Salesforce for this solution to work.
Please contact your account team for more details