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Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰
The easiest way to sync customer feedback with Salesforce!
Overview
Simplesat is the easiest way to capture CSAT, NPS, and CES customer feedback and integrate back to Salesforce. Embed the fun, interactive customer surveys directly in Salesforce emails. Feedback can create custom objects or update contact custom fields.
See How Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 Works
Embed one-click NPS, CSAT, and CES surveys directly into solved ticket Salesforce Classic and Salesforce Lightning Experience emails. Responses are stored instantly after your customer clicks on a rating. This improves survey response rates.
Create custom feedback objects from every rating which allows you to associate responses with contacts and companies.
Update contact custom fields with feedback
Simplesat features: 😄 Fun and friendly customizable multi-question surveys 🔔 Instant feedback notifications to email, Slack, or Microsoft Teams 📊 Detailed reports and dashboards to understand customer satisfaction 💬 Publish positive comments as real-time website testimonials ❤️ Live chat support and 1:1 onboarding assistance 🚀 Integrates with Salesforce and dozens of other apps 🏆 We're rated #1 Easiest to use Feedback Management Software on G2 Crowd
Categories
- Business Needs
- Customer ServiceMarketing AutomationSurveys
- Industries
- Financial ServicesHigh TechProfessional Services
- Personas
- ExecutiveMarketerService Agent / Supervisor
- FeaturesLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.
- Lightning Ready
