AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰

The easiest way to sync customer feedback with Salesforce!

Overview

See How Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 Works

  • Embed one-click NPS, CSAT, and CES surveys directly into solved ticket Salesforce Classic and Salesforce Lightning Experience emails. Responses are stored instantly after your customer clicks on a rating. This improves survey response rates.

  • Create custom feedback objects from every rating which allows you to associate responses with contacts and companies.

  • Update contact custom fields with feedback

Simplesat features: 😄 Fun and friendly customizable multi-question surveys 🔔 Instant feedback notifications to email, Slack, or Microsoft Teams 📊 Detailed reports and dashboards to understand customer satisfaction 💬 Publish positive comments as real-time website testimonials ❤️ Live chat support and 1:1 onboarding assistance 🚀 Integrates with Salesforce and dozens of other apps 🏆 We're rated #1 Easiest to use Feedback Management Software on G2 Crowd

Categories

Business Needs
Customer Service
Marketing Automation
Surveys
Industries
Financial Services
High Tech
Professional Services
Personas
Executive
Marketer
Service Agent / Supervisor
Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Lightning Ready