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Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰
The easiest way to sync customer feedback with Salesforce!
- Industries
- Financial ServicesHigh TechProfessional Services
- Business Need
- Customer ServiceMarketing AutomationSurveys
- Requires
- Service CloudMarketing Cloud Engagement
Simplesat is the easiest way to capture CSAT, NPS, and CES customer feedback and integrate back to Salesforce. Embed the fun, interactive customer surveys directly in Salesforce emails. Feedback can create custom objects or update contact custom fields.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service CloudMarketing Cloud Engagement
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedForce.comDeveloperEssentials
App Details
- Supported FeaturesLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.
- Lightning Ready
- Languages
- DutchEnglishFinnishFrenchGermanDanishItalianJapaneseKoreanPortugueseRussianSimplified ChineseSpanishSwedishThaiTraditional Chinese
- This solution is API only and doesn't have an interface
Security
Additional Details
Simplesat features: 😄 Fun and friendly customizable multi-question surveys 🔔 Instant feedback notifications to email, Slack, or Microsoft Teams 📊 Detailed reports and dashboards to understand customer satisfaction 💬 Publish positive comments as real-time website testimonials ❤️ Live chat support and 1:1 onboarding assistance 🚀 Integrates with Salesforce and dozens of other apps 🏆 We're rated #1 Easiest to use Feedback Management Software on G2 Crowd
Need help?
Simplesat
Simplesat offers live customer support (every weekday, 5am - 11pm UTC) to users on all plans. We're happy to provide as many demo or onboarding calls as necessary to get you and your team up and running.