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Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰
The easiest way to sync customer feedback with Salesforce!
- Industries
- Financial ServicesHigh TechProfessional Services
- Business Need
- Customer ServiceMarketing AutomationSurveys
- Requires
- Service CloudMarketing Cloud Engagement
Simplesat is the easiest way to capture CSAT, NPS, and CES customer feedback and integrate back to Salesforce. Embed the fun, interactive customer surveys directly in Salesforce emails. Feedback can create custom objects or update contact custom fields.
Highlights
Embed one-click NPS, CSAT, and CES surveys directly into solved ticket Salesforce Classic and Salesforce Lightning Experience emails. Responses are stored instantly after your customer clicks on a rating. This improves survey response rates.
Create custom feedback objects from every rating which allows you to associate responses with contacts and companies.
Update contact custom fields with feedback
Provider Details
Simplesat is the fun and engaging survey tool for service businesses to gather insightful feedback from their customers.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
Simplesat offers Pro, Elite, and Enterprise plans for Salesforce integration, with discounts available for nonprofits. Learn more about pricing and features athttps://www.simplesat.io/pricing/
Pro
$2,748 USD/company/year
Free trial available for 14 days
Elite
$5,508 USD/company/year
Free trial available for 14 days