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OtailO Returns
A data-driven, omni-channel, end-to-end returns management solution
Starting at $3,000 USD/Volumes of returns/month
- Industries
- Consumer GoodsRetail
- Business Need
- Ecommerce
- Requires
- B2C CommerceSalesforce Order Management
OtailO is an omnichannel returns management solution, with advanced inspection, exchange, insights & resale of returns. OtailO fully integrates with Salesforce OMS, and helps merchants to find the profit optimal next-best-shelf for each return.
Highlights
End-to-end returns management, from the time the return is triggered until it is resold or is routed to its next best shelf
Guided inspection enabling returns authentication and certification
User-friendly experience with configurable portal and paper-free routes
Direct integration with major global carriers
Full integration with Salesforce OMS, Returns and RMA functionality
Governance and enforcement of the Returns policy
Returns data analysis and reports
Provider Details

OtailO Returns LTD.
Israel
OtailO is a SaaS platform that provides an optimized end-to-end returns experience for consumers and retailers. This is done not only by enforcing the existing returns policy but also by calculating an optimal route for each and every return. The calculation is based on the item being returned, who is returning it, where it was purchased, the economic viability of the return, and many other parameters. Our solution enables unique workflows for each return, providing a stellar returns and exchange experience, as well as local in-store return spots in affiliated retail brand stores. OtailO technology leverages the entire brand's eco-system enabling local and global returns, as well as return inspection, validation, and resale. The solution is trusted by top global retail brands and processes thousands of returns and exchanges on a daily basis. It also optimizes returns routes, eliminates millions of pre-configured shipping labels, and reduces reverse logistics costs, as well as carbon emissions.
Pricing Details
For further information related to pricing, be in touch with salesforce@otailo.com
Entry Plan
$3,000 USD/Volumes of returns/month
Free trial available for 30 days
Lowest Starting Price