Intento Translator for Service Cloud (Live Chats)

Intento is a leading machine translation (MT) and generative AI platform. They focus on supporting global companies in building excellent language experiences for all markets and audiences. Their main offering, the Enterprise Language Hub, combines machine translation models with generative AI to deliver high-quality translations in real-time. They enable automatic translation workflows tailored to customer data, integrating into customers’ existing software systems and multiple business functions. Customers of Intento report being able to increase productivity by up to five times. There’s no need to be an AI expert to work with Intento, as they offer expert guidance in setting up and maintaining your machine translation and AI models, refining them continually based on new data and customer feedback.