ADL Connect - Integrate Azure DevOps / JIRA / ServiceNow / Zendesk /Xurrent(4me)

Seamless Integration & Outstanding Support

Our team has been incredibly impressed with ADL Connect. The sync between our systems is truly seamless—data flows effortlessly without any manual intervention, which has saved us significant time and eliminated integration headaches. What really stood out was the exceptional support we received. Ragul went above and beyond helping us navigate our setup and automating a critical process we needed. He was patient, knowledgeable, and genuinely invested in making sure we got the most out of the product. That level of support makes all the difference. If you're looking for reliable system integration with a team that actually cares about your success, ADL Connect is the way to go. Highly recommended!

"Seamless Integration, Exceptional Support"

ADL Connect has revolutionized how our teams collaborate by providing a reliable, real-time bridge between Salesforce and Azure DevOps. The sync is rock-solid and has saved us countless hours of manual data entry. Beyond the tech, the customer service is outstanding. Ragul went above and beyond to optimize our configuration, responding to every inquiry with speed and deep technical insight. It is refreshing to work with a team so committed to their clients’ success. Highly recommended for anyone looking to unite their workflow.

Game-Changer for Salesforce + Azure DevOps Sync

If your team lives in both Salesforce and Azure DevOps, ADL Connect is an absolute must-have. We've been using it to keep our records in sync across both platforms and the difference it's made to our workflow has been night and day. The functionality is exactly what it promises — seamless, reliable bi-directional syncing between Salesforce and Azure DevOps. Data flows the way you'd expect it to. It's become a core part of how our teams collaborate across the business and engineering sides of the house. But honestly, what sets ADL Connect apart even more than the product itself is the support. Ragul has been phenomenal — responsive, knowledgeable, and genuinely invested in making sure everything works perfectly for our specific use case. Every question we had was answered quickly and thoroughly, and he went above and beyond to help us get set up and optimized. It's rare to get that level of attentiveness from a vendor, and it made the whole experience feel like a true partnership rather than just a transaction. If you're on the fence, don't be! The integration is solid, the support is world-class, and the time savings speak for themselves. I can't recommend this enough!

Great Product, Great Support

ADL is a very easy way to integrate Salesforce and ADO. What is even better is that ADL has great support. Any time I send an email to ask a question, it is quickly answered. Ragul even gave me some ideas for enhancements before I could ask. I'd highly recommend this product

Outstanding Technical Support on ADL Installation

Ragul has been outstanding in supporting the ADL installation in our Salesforce environment. The application works seamlessly and has already brought clear benefits to our organization, especially with our many-to-many setup, where the flexibility and structure provided by ADL made a significant difference. His technical guidance has been exceptional from the start. He provides clear explanations, anticipates potential issues, and offers practical solutions that simplify the implementation on our side. His ongoing support remains reliable and highly valuable. I truly appreciate his professionalism and the quality of both his work and the application. LB

Great Experience!

We have recently implemented this application for an Azure Dev Ops <-> Salesforce integration and have had a very pleasant experience. The tool is very flexible supporting both a 1:1 Case to Dev Ops Work Item model and a many-to-many relationship as well. The support team managing this application is great! they are very responsive and have been willing to walk through all our questions on a call. They even assisted in some customizations in Salesforce to help the tool meet our workflow. I would definitely recommend this tool to anyone looking for a Dev Ops integration with Salesforce

Nice tool and Great Support

The tool has been working fine so far. We had multiple and sometimes quite difficult cases, but Support was always able to assist and find a solution. The Support team works very fast and is always friendly and helpful. I really appreciate the help and the great performance of the team!

Have used both for ADO and Jira, 10/10 experience

App works great, is easy to use. Support team is very helpful as is the setup video online. Has been a consistent integration and was great to try it out a few times via the free version, however for any meaningful quantity of tickets needing to sync between Salesforce and ADO/JIRA you'll need to get the paid version for sure because of the limits of the free version. Regardless, anytime I've ran into a problem their support team was awesome and very responsive and knowledgable as well. Once set up correctly, runs great!

Great Support

I was tasked with upgrading our connector so I didn't have much experience with this app. But their support was very helpful and took the time to complete the upgrade together and ensure it worked according to our org's needs. The latest version is also very user friendly and easy to configure.

Tech Support is amazing!

I am not an actual user of this solution, but i was tasked with upgrading an existing installation to the latest version. Tech Support from this company is outstanding! Their staff is very knowledgeable and their response time for issues is the best I have experienced any ware. Feedback that I receive from actual users is also very, very positive.