Explore apps for invoice automationIntegrate CRM with CLM solutions
Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Ombudsman Cloud Care (OCC)
A tool for Navy ombudsman volunteers to create/track & resolve/report cases
- Requires
- Sales Cloud
OCC is designed to support Navy Ombudsman, the liaisons between command and families. OCC provides case management functionality customized for the ombudsman’s needs. Move from various insecure methods and collaborate in one secure flexible online tool.
Highlights
Empowers ombudsman to collaborate with each other more effectively across devices and in real-time.
Manages case details, activities, updates, comments in one secure system.
Increases situational awareness to effectively triage caseload by status, priority, reason
Provider Details
Salesforce Labs
San Francisco, CA, USA
Founded
1999
Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards - salesforce.com support is not available for these applications. Questions? Please visit https://success.salesforce.com/answers.
Pricing Details
Free
You can fully use this solution without payment.