Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Ombudsman Cloud Care (OCC)

A tool for Navy ombudsman volunteers to create/track & resolve/report cases

Free  

Never requires payment

Requires
Sales Cloud

Rating

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
5
Lifetime average
Showing 2 of 2 Reviews
Sort by

Salesforce has Completely Changed the Communication Game

I am not being dramatic when I say I as an Ombudsman can help 5,000 family members in crisis because of the app. I can be there for them, provide resources, and give them information in a crucial time of need. Shelley and Liz have been a dream to work with and have made understanding the app so EASY! I cannot imagine trying to manage 5k sailors (and all their friends and family members) without cloud care, or salesforce. Being able to pick up where my fellow Ombudsman left off has been such an easy transition. I can serve the Navy with pride and ease using this application. A HUGE thank you to all who created, and are building it to this day.

Works Well, Helpful App

I appreciate the care and attention to detail that clearly went into this app. This app can change the whole game for ombudsman and the families they serve.