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Personalization for Sales and Service Cloud
Personalization for Sales and Service Cloud
- Requires
- Marketing Cloud Engagement
Combining in-depth behavioral analytics and advanced machine learning with data from existing sources, Marketing Cloud Personalization empowers businesses to gain a comprehensive view of each one of their customers and prospects.
Highlights
Sales and Service Cloud users can benefit from the real-time product and promotions recommendations generated by Marketing Cloud Personalization.
Access real-time individual customer affinities from Marketing Cloud Personalization within Sales & Service Cloud.
Access real-time individual customer event stream from Marketing Cloud Personalization within Sales & Service Cloud.
Sales and Service Cloud data available and updated near real-time, right in the Personalization platform.
Provider Details
Salesforce Labs
San Francisco, CA, USA
Founded
1999
Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards - salesforce.com support is not available for these applications. Questions? Please visit https://success.salesforce.com/answers.
Pricing Details
Free
You can fully use this solution without payment.