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Personalization for Sales and Service Cloud

By Salesforce Labs

Personalization for Sales and Service Cloud

Free  

Never requires payment

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Requires
Marketing Cloud Engagement

Combining in-depth behavioral analytics and advanced machine learning with data from existing sources, Marketing Cloud Personalization empowers businesses to gain a comprehensive view of each one of their customers and prospects.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Marketing Cloud Engagement
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Essentials

App Details

Version
Interaction Studio Connector for Sales and Service Cloud/ver 4.1 4.1.0
Listed On
08/31/2020
Latest Release
07/08/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 6
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
3.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
07/21/2020

Additional Details

Combining in-depth behavioral analytics and advanced machine learning with data from existing sources, Marketing Cloud Personalization empowers businesses to gain a comprehensive view of each one of their customers and prospects. Lightning components to surface powerful recommendations on Leads and Contact records.

Need help?

Salesforce Labs

San Francisco, CA, USA

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