Verbis Multilingual Knowledge Articles with AI Translation

Additional Details

Verbis enables seamless translation of Salesforce Knowledge articles directly from the Knowledge layout, allowing agents and content managers to translate articles without leaving Salesforce. Translations can be generated instantly for supported languages, helping organizations maintain, multilingual knowledge bases for global customers and internal teams. For organizations that require greater control and governance, Verbis also provides an extended translation workflow. This workflow supports proofreading, validation, and approval steps, ensuring that translated content meets quality, brand, and regulatory requirements before publication. The extended flow can integrate with external Translation Management Systems using standard formats, enabling collaboration with professional translators and language service providers. Designed to be Salesforce-native, Verbis works with existing Knowledge processes and security models, supports scalable multilingual content strategies, and fits both automated translation and human-in-the-loop use cases. This makes it suitable for enterprises that need fast translations as well as organizations with strict quality and compliance requirements.