Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Translation for Voice, Case, Chat and more

Fast, high-quality AI-enhanced translations for multilingual communication.

Starting at €199   EUR/company/month
Industries
Financial Services
Manufacturing
Travel, Transportation, & Hospitality
Business Need
Productivity
Customer Service
Ecommerce
Requires
Service Cloud
Compatible With
Service Cloud

Rating

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
5
Lifetime average
Showing 7 of 7 Reviews
Sort by

A Game-Changer for Multilingual Support

This package is an excellent tool for managing multilingual customer support, providing accurate real-time translations for cases, live chat, and knowledge base articles. The app is incredibly easy to use, and the translation process runs smoothly.

Excellent!

Impressed by the functionality incorporated into this app, including incoming emails, case fields, and even chatter feed translations. If you have a custom translation need, seamless integration with Salesforce Flows and Apex will make it possible. It's also worth mentioning the excellent product management team, which is open to new features and is truly supportive.

Awesome AI-powered app for multilingual customer communication

Really easy to integrate to support existing workflows. Really the best-in-class translations purpose built for customer communication, with really good support from the company. Highly recommended!

Effortless Multilingual Communication with Fluentic

Fluentic automates and scales multilingual customer communication, making it a top recommendation. With its user-friendly installation and high-quality translations, businesses can effortlessly expand their language support. The Fluentic team's professionalism ensures a pleasant and efficient experience.

Application Review

I highly recommend Fluentic to any company wanting to automate and scale their multi-lingual customer communication. Quick and easy install, high translation quality. Very user-friendly!

Does what it claims

Enables running a multilingual customer service with email super well! Recommend this application for anyone wanting to extend support to new languages with an existing customer service team.

The best application

Transfluent’s multilingual Customer Service application allows our customers to communicate in all the languages they need, and it’s very quick and easy to install. The Transfluent team is highly professional and easy to work with.