Karlsson Global Solutions

We engaged Karlsson Global for a series of initiatives across our Salesforce environment, including work within Sales Cloud and Service Cloud, along with integrations connecting Zapier, Maxio, and other systems in our stack. What set them apart was a consistently superior level of knowledge, skill, and solution design, no matter how complex or unusual the challenge, they found a workable and well thought out answer. Over the course of nearly three years, they have driven substantial gains in our operational efficiency and significantly improved our documentation practices. Their expertise spans both the Salesforce platform itself and the broader ecosystem of tools it connects to, which made them a reliable partner for multi system projects rather than narrowly scoped work. If you're considering Karlsson Global, know that they thrive on complexity: bring them your hardest problems, not just the simple ones, and expect a thorough, thoughtful solution rather than a quick patch. They have been an invaluable partner to our organization, and we recommend them to any team looking for depth of expertise and consistent follow through.

Jeff supported us through an emergency Salesforce migration with a very aggressive timeline. He was responsive, organized, and kept project documentation well maintained throughout the engagement. He was knowledgeable in Salesforce and able to implement the requirements we provided, and he was always quick to respond to questions or make requested updates. Overall, he helped us successfully complete a complex migration on a tight timeline and was a good partner for executing clearly defined requirements.

Great team. Communicate your conceptual goals first, and work with them to define and execute solutions. They know the tools.

Highly recommend Jeff and Anna. They propose configuration based solutions whenever possible. They communicate status updates frequently, respond to test results, keep the project moving forward, and are easily available for phone discussions when needed.

We interacted with Jeff & his team at Karlsson Global Solutions LLC on multiple problem statements. What I liked the most about them is - their wide Salesforce expertise and solution designing approaches. In addition to this, they were proactive in informing us about the future risks within the project and helped us resolve those before they occurred. I would like to mention this explicitly that, they were extremely professional & supportive in terms of the project documentation & handovers. I would highly recommend Karlsson Global Solutions LLC to your organization if you're looking to solve the complex customer problems with Salesforce as a platform. Regards, Vijay Bhavsar Program Manager - Business Applications & Intelligence PlanSource.

Excellent and efficient work, very professional

The expertise, understanding, and recommendations that Jeff and Claire had were priceless. They helped us feel so much better when we were feeling shaky on the program, taught us a lot of the back-end so we could be more self-sufficient, and were overall INCREDIBLE. THANK YOU, JEFF AND CLAIRE!

Karlsson Global Solutions LLC has been amazing to work with. Jeff and Claire do a great job with scoping out the project and your requirements, providing consistent and clear updates throughout development, and ensuring you have the training and knowledge to maintain or update the project deliverable in the future. They have a large Salesforce skill-set and knowledge-base, allowing them to help us with multiple different small projects and items across different Salesforce apps. We've been extremely satisfied with their results and look forward to continuing to work them on projects in the future.

Good communication and very informative about each stage of the project. No questions were left unanswered. Highly recommend.

Jeff was fantastic to work with. Not only did he complete our project as requested, he went above and beyond and added additional features that would allow us to easily apply our solutions in different ways and easily make adjustments to avoid the need for ongoing support. He was a great communicator, very punctual with all goals and milestones, and is clearly incredibly knowledgeable. I highly recommend his services!