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Cooby: WhatsApp Integration with Salesforce

Salesforce Integration with WhatsApp for Better Message Tracking

Overview

See How Cooby: WhatsApp Integration with Salesforce Works

  • Embed WhatsApp into Salesforce - Automatically sync all your WhatsApp exchanges into Salesforce - Just added! - Easily search and filter any past WhatsApp conversations on Salesforce - Import and export large number of WhatsApp contacts

  • Integrate a “mini Salesforce” into your WhatsApp - Organize your WhatsApp inbox into customized tabs - Build message templates and broadcast to multiple chats - Manage tasks and view opportunities directly from WhatsApp - Create Salesforce contacts

  • Increase your team’s visibility and tracking while staying compliant - We prioritize customer data privacy by strictly adhering to SOC 2 Type II standards. - Backup all hard-earned contacts - Gain insights on your team's performance through reports

Cooby was crafted with the goal of seamlessly integrating WhatsApp into multiple CRM systems (e.g. Salesforce). We stand out as the unique solution for sales teams to engage in and sustain conversations where customers are readily accessible and feel most at ease: WhatsApp. Cooby revolutionizes CRM by eliminating blind spots and providing invaluable visibility into sales agents' WhatsApp exchanges. Boost productivity by effortlessly organizing your WhatsApp inbox to attain Inbox zero. Expand your communication reach by broadcasting to multiple chats simultaneously, crafting personalized message templates, and managing contacts efficiently through extensive import and export functionalities. With Cooby, rest assured all your WhatsApp communications are recorded to comply with laws. We proudly uphold SOC 2 Type 2 compliance, ensuring integrity and meeting regulatory standards.

Categories

Business Needs
Sales
Customer Service
IT & Administration
Personas
Business Operations Manager
Sales Representative / Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package