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Cooby: WhatsApp Integration with Salesforce

By Cooby

Salesforce Integration with WhatsApp for Better Message Tracking

Starting at $5,000   USD/company/year
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Business Need
Sales
Customer Service
IT & Administration
Requires
Sales Cloud

Cooby empowers your sales team with seamless Salesforce WhatsApp integration. Enhance your team's visibility, monitor their message activities and effectively learn from actionable sales reports, while maintaining legal compliance with message tracking.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer

App Details

Version
Cooby/ver. 1.37 1.37.0
Listed On
11/03/2022
Latest Release
07/13/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 8
Custom Tabs: 1
Custom Apps: 1
Lightning Components
Global: 12
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.6.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
10/31/2022

Additional Details

Cooby was crafted with the goal of seamlessly integrating WhatsApp into multiple CRM systems (e.g. Salesforce). We stand out as the unique solution for sales teams to engage in and sustain conversations where customers are readily accessible and feel most at ease: WhatsApp. Cooby revolutionizes CRM by eliminating blind spots and providing invaluable visibility into sales agents' WhatsApp exchanges. Boost productivity by effortlessly organizing your WhatsApp inbox to attain Inbox zero. Expand your communication reach by broadcasting to multiple chats simultaneously, crafting personalized message templates, and managing contacts efficiently through extensive import and export functionalities. With Cooby, rest assured all your WhatsApp communications are recorded to comply with laws. We proudly uphold SOC 2 Type 2 compliance, ensuring integrity and meeting regulatory standards.

Need help?

Cooby

San Francisco, CA, USA

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