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GetFeedback: CX Metrics for Salesforce
NPS, CSAT, and CES reports for Salesforce
Starting at $1 USD/user/month
- Business Need
- Customer Service
A simple and flexible way for GetFeedback customers to get customer feedback into Salesforce and view key metrics such as NPS, CSAT, and CES.
Compatibility
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedForce.comDeveloperEssentials
App Details
- Version
- GetFeedback: Automatic Response Flow/GetFeedback: CX Metrics for Salesforce 1.2.0
- Listed On
- 09/29/2021
- Latest Release
- 04/28/2023
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 4Custom Tabs: 3Custom Apps: 1
- Lightning Components
- Global: 6App Builder: 0Community Builder: 0
- Languages
- DutchEnglishFinnishFrenchGermanDanishItalianJapaneseKoreanPortugueseRussianSimplified ChineseSpanishSwedishThaiTraditional Chinese
Security
This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/20/2021
Additional Details
GetFeedback CX Metrics allows you to easily bring customer feedback into Salesforce. Get a central home page right inside Salesforce to see your survey results and analysis like aggregate survey scores including NPS, CSAT, CES, and information about distribution metrics for every GFB Salesforce connected survey.
Need help?
SurveyMonkey
San Mateo, CA, US
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