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Freeing Returns - ecommerce fraud, online orders, cyber crime
Enterprise SaaS Returns Management System
- Industries
- Consumer GoodsRetail
- Business Need
- Customer ServiceDashboards & ReportsEcommerce
- Requires
- B2B CommerceB2C CommerceSalesforce Order Management
Protect your ecommerce business from fraudulent purchases and returns. Be ridiculously efficient in how you manage returns. Spot issues in real time.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- B2B CommerceB2C CommerceSalesforce Order Management
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedEssentials
App Details
- Version
- FreeingReturns/ver 1.0 1.0.0
- Listed On
- 09/16/2022
- Latest Release
- 04/14/2023
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 4Custom Tabs: 1Custom Apps: 1
- Lightning Components
- Global: 4App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
A recent article by CNBC reported that Retailers returns skyrocketed to over $761B dollars last year and is rising by 25% each year. Returns and losses due to Organized Retail Crime will soon be a Trillion dollar issue for Retailers. Features 1. Fraud Scoring 2. Fraud Notifications 3. New Workflows for Flagging Orders for Investigation Benefits 1. Add LP/AP Teams to the Salesforce Customer 360 offering 2. Alert Service Agents to Fraudulent Orders 3. Notify e-Commerce Fraud Teams daily with fraudulent order lists 4. Tagging Orders with Fraud Scores 5. Default workflows for investigating orders 6. Empowering Customer Service reps with fraud data in real-time 7. Using the power of SF CRM to alert e-Commerce Fraud teams to fraudulent customer activity 8. Future support for adding the power of Artificial Intelligence and Machine Learning using SF Einstein
Need help?
Freeing Returns
Atlanta, GA