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Freeing Returns - ecommerce fraud, online orders, cyber crime

Enterprise SaaS Returns Management System

$90   USD/company/month

Discounts available for nonprofits

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Industries
Consumer Goods
Retail
Business Need
Customer Service
Dashboards & Reports
Ecommerce
Requires
B2B Commerce
B2C Commerce
Salesforce Order Management

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
B2B Commerce
B2C Commerce
Salesforce Order Management
Salesforce Editions
Professional
Enterprise
Unlimited
Essentials

App Details

Version
FreeingReturns/ver 1.0 1.0.0
Listed On
09/16/2022
Latest Release
04/14/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 4
Custom Tabs: 1
Custom Apps: 1
Lightning Components
Global: 4
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.6.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/12/2022

Additional Details

A recent article by CNBC reported that Retailers returns skyrocketed to over $761B dollars last year and is rising by 25% each year. Returns and losses due to Organized Retail Crime will soon be a Trillion dollar issue for Retailers. Features 1. Fraud Scoring 2. Fraud Notifications 3. New Workflows for Flagging Orders for Investigation Benefits 1. Add LP/AP Teams to the Salesforce Customer 360 offering 2. Alert Service Agents to Fraudulent Orders 3. Notify e-Commerce Fraud Teams daily with fraudulent order lists 4. Tagging Orders with Fraud Scores 5. Default workflows for investigating orders 6. Empowering Customer Service reps with fraud data in real-time 7. Using the power of SF CRM to alert e-Commerce Fraud teams to fraudulent customer activity 8. Future support for adding the power of Artificial Intelligence and Machine Learning using SF Einstein

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Freeing Returns

Atlanta, GA