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MuniPaaS Corporation
Rethinking Local Government via Digital Citizenry!
- Industry Competencies
- Consumer GoodsEngineering, Construction and Real EstateHigh TechProfessional ServicesPublic Sector and GovernmentTravel, Transportation and Hospitality
- Product Competencies
- Agentforce SalesAgentforce ServicePlatform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 11
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 50
MuniPaaS Consultants provide Local Governments : - The ability to measure end-to-end Service Delivery - Tools to Interact with Citizens using email, text, phone, social and more - Decreased Cost per Interaction - Service Agility and Flexibility
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Showing 9 of 9 Reviews
MuniPaas has been a great partner. They were able to come in and do things that our previous Salesforce implementation partner didn't get done for us. MuniPaas understands our business and works with us to make things easier on both the community and our team.
great to work with - have a good understanding of municipal business processes
Implementation of the project went great. I am very pleased with the CRM and it is serving me well in support of my work. Zana and Deep did an outstanding job working with our internal team and supporting throughout this project. Thank you!
Super understanding and flexible to provide the best possible resolution to cater to the needs. Found them very efficient to respond to any issues and come up with a workable plan asap,
MuniPaaS was very knowledgeable and understanding on Municipal service delivery.
A pleasure to work with the Salesforce team!
They took the time to understand our needs and proposed solutions based on those needs rather than trying to use a prepackaged approach that many other vendors try to do. The personalized service sets them apart.
I found working with the Implementation team an efficient process, with good support and flexibility to tailor the solution to meet our reporting needs.
City of Richmond Hill: Modernizing CRM system for Economic Development
The City of Richmond Hill owes great amount of gratitude to the wonderful team at MuniPaas. Their diligence, commitment to modernize Richmond Hill's Customer Relationship Management (CRM) system for our Economic Development Dept. was absolutely amazing. Additionally, given the rigor illustrated during both UAT cycles, they have successfully ensured that Richmond Hill's investment(s) in Salesforce are future-proofed – not just for the current implementation, but creating a foundation that can be leveraged for other customer-centric projects at the City. MuniPaaS has displayed their proficiency in the Salesforce stack, and their commitment to uphold the promise to deliver strategic value to Municipalities.