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Net Retention: the ultimate business metric
Extend the LTV of your subscription business.
- Business Need
- Sales IntelligenceIT ManagementDashboards & Reports
- Requires
- Sales CloudService Cloud
- Compatible With
- Sales CloudService Cloud
Uncover crucial churn insights within your Salesforce data for CS to know precisely when to strategically intervene. We place emphasis on retention with our unique 'Churn Probability Score', factoring in more holistic data than any other solution.
Highlights
REVENUE GENERATION: Transform the customer frontline into a profit centre that drives growth and enhances customer retention.
CHURN RISK PREVENTION: Automatically analyze ticket and case data to predict the likelihood of customer churn, enabling the timely implementation of retention tactics.
PROACTIVE CUSTOMER SUCCESS: Identify, target, and intervene with the right customers at opportune moments using our Churn Probability Scoring feature. This feature incorporates the most data of any solution available.
Chorum's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Provider Details
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
First user free, forever. Chorum has a per user subscription model. All features are available to all users, always. First user $0, $200 per month if paid annual in advance, opportunity to co-term. Contact us for monthly user subscription options
Default Plan
$200 USD/user/month
Free trial available for 30 days