Net Retention: the ultimate business metric

A Game-Changer for Customer Success!

Chorum's app has truly transformed the way we manage customer data. It's not only user-friendly but also incredibly efficient. Having all our customer information in one place has made a world of difference in how we make decisions. We can now prioritize actions with confidence and track their progress seamlessly. This has significantly improved our customer satisfaction and revenue. Chorum's app has streamlined our workflows, making our Customer Success team more effective and less frustrated. It's become an essential tool for us, and I can't recommend it enough. Five stars all the way!

Really clever way of using data to keep customers

We all know it's cheaper to keep a customer than get a new one. Chorum provides insights into their entire customer base, not just the "squeaky wheels." This allows businesses how to best invest their resources in customer retention for the best value. It takes most companies years of investment and iterations to get to a point of maturity to use data like this.

Awesome Native JIRA functionality

I had the privilege of being an early reviewer of Chorum. It’s exciting to see a Native Force alternative to JIRA, which is a great solution but always requires the complexity of integration and maintenance. Services companies and ISVs alike will find value fast. Managing delivery projects in Salesforce saves time and money and reduces the dropped tasks, which have higher costs than the subscription. Also, the Team at Chorum is top-notch.