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Facebook & Instagram Social Store Connector for OMS

By Tryzens

Manage customer orders and stock for social stores with OMS

No Ratings
Starting at $1,500   USD/Brand / Social Store/year

Discounts available for nonprofits

Business Need
Sales Methodologies
Requires
Salesforce Order Management
Compatible With
B2B Commerce
B2C Commerce

Consumers are spending more time browsing across digital channels & shopping online. Our Facebook/Instagram solution for OMS allows you to start selling through social channels, maintaining visibility and control of orders and managing stock levels.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Salesforce Order Management
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
B2B Commerce
B2C Commerce
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Salesforce Order Management

App Details

Version
Tryzens OMS for Channels/2020.12.00 1.5.0
Listed On
01/19/2021
Latest Release
01/09/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 18
Custom Tabs: 12
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.5.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/04/2021

Additional Details

• Single view of orders across all channels : Orders placed through Facebook/Instagram In-App Checkout are ingested into Salesforce OMS to maintain a single repository of orders across all channels. The origin of order is marked to enable better reporting and service. • Customer account linking feature to create a single customer view: When an order placed through Facebook or Instagram is ingested in to OMS, the email ID of the customer is linked with any pre-existing record in Commerce Cloud and /or OMS to enable a full customer order history across social and eCommerce channels. • Order is processed in Salesforce OMS using the standard processing workflow: Order status updates are sent to Facebook/Instagram including updates for Shipped Order (with tracking information), Returned /Part returned, Cancelled / part cancelled. The order is reconciled & invoice generated in OMS based on the update from the social store on payment capture & payouts to merchant (Facebook/Instagram handles payment capture/notification back to the customers. • Monitoring & alerting around the batch processing can be enabled to keep your team up to date with changes & enhance service levels.

Need help?

Tryzens

London

Support for customers is managed through the support contract and related services made accessible at point of purchase.

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