501clouds

We have used 501clouds for several projects now. What has set them apart from other vendors is their wilingness to listen to our needs and find right size solutions, in our budget, that fit our business needs and capabilities going forward. We plan to continue to use them going forward.

501 Clouds is a true partner for our work. David, our project manager, listened well and did not push us in any direction other than what was the best fit for us. They were thorough, helpful and communicate clearly. We will definitely use 501 Clouds again for our ongoing development and expansion work.

The team at 501clouds is amazing, they thought of scenarios and really worked thru the project.

501clouds created an experience cloud portal for our member schools to update their information, request services and other needed interactions with our office staff. They also helped us integrate FormAssembly and migrate a lot of data in from older spreadsheets and databases.

We used 501clouds to migrate our Efforts to Outcomes (ETO) database to Salesforce which we were already using for our development department. The project was massive! All in we have thousands of families in our database going back over a decade and a ton of ongoing and completed programs. We needed to be able to copy the families and all of their various forms which were a real mess in ETO. There were definitely speedbumps in the migration but Nick and Dave from 501 were able to not only document all of our existing business processes (which we had never done) and turn those into an easy to use tool. They handled all of the training, ongoing support and were able to complete the shift over a weekend so we left on Friday and the new screens were all ready Monday when we came in! We were very pleased and cannot recommend them enough!!

501Clouds is an exceptionally partner. Fast, extremely knowledgeable, and thorough. They guided us through the process to do determine exact project needs and scope. Training was also exceptional. I have complete confidence in this partner and plan to seek them out again when the need arises.

501clouds was recommended to us by our account executive for our RaisersEdge migration to NPSP when another Salesforce consulting company was in over their heads and were unable to complete the process. Dave and his team were experts in NPSP and were able to migrate our data in an efficient way using their proprietary tool that pulled data directly from our RE backup, processed it an loaded directly into Salesforce. We didn’t need to work with any exports, reports, CSVs or other files and we were able to do multiple test migrations to verify how the data was mapped. Their fees were also lower than the original company. I would definitely recommend 501clouds for any Salesforce work and especially for RaisersEdge and other Blackbaud migrations!

David has deep knowledge and experience with Salesforce, so he can anticipate needs for customization and problem solve. As important, he is an analytical thinker who can see the steps involved in any process, point out any gaps, and inform of better practices to avoid risk or problems. I found him to be an excellent and patient teacher as well who set up systems and reports and then empowered me and my team to run them. I have recommended him before and would do so again with enthusiasm. I would like others to be as lucky as I was to find and collaborate with him.

Dave is a pleasure to work with! He is extremely knowledgeable and has helped to make Salesforce a critical tool for our small nonprofit.

We found ourselves in a very common nonprofit predicament: two separate database systems (Raiser's Edge and TrackVia), a fundraising system (Classy), and one separate email marketing system (Fundmetric). None of these systems integrated with each other, and as a result, it grew impossible to move data across systems, and even more impossible to keep the data in sync. Raiser's Edge, specifically, was 20 years old and didn't meet modern Internet demands. As a result, we were too slow to engage stakeholders or - even worse - we'd lose data completely. And our fundraising results were flatlining. We hired 501clouds to solve this problem. We knew that we wanted a Salesforce solution as our hub, with fundraising, client, and marketing applications that integrate with that hub in order to maximize automation. For us, the selling point on 501clouds was 1) their deep technical knowledge of Salesforce, and 2) their experience handling complicated Raiser's Edge migrations in the past. 501clouds built the Salesforce architecture based on our specific needs and implemented the Classy integration. We also adopted ActiveCampaign as our email marketing solution and 501clouds also implemented that integration as well. Lastly, we retired TrackVia as our client management database, and 501clouds migrated that data into the Salesforce hub, allowing us to create an even more streamlined system. Since we made this migration, the time it's taken to get a stakeholder into all of our systems has gone from months to minutes, and from manual entry to fully automatic. Our client management team saves hours each week because they can email new clients directly from Salesforce instead of depending on the marketing team to send an external email. Open rates for our general marketing emails have increased from 15% to 45%. Registrations for our programs have increased, and attendance at our annual fundraising Walk increased by 33%. Results are greater than expected, and