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Charket SMS - Engage customers using SMS in China

Engage customers using SMS in China

No Ratings
$12,000   USD/user/year
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Business Need
Productivity
Requires
Sales Cloud

Highlights

1. Verify mobile number ownership.

2. Enable community login 2-step authentication.

3. Add SMS actions to Marketing Cloud's Journey Builder**.

Provider Details

Charket
San Mateo, US
Founded
2017
Phone
+1 (209) 888-0388

Charket.ai is a leading social-media technology provider in the Salesforce ecosystem, delivering AI-powered AppExchange apps that connect major social media platforms—including WeChat, WeCom, WhatsApp, LINE, and SMS—directly to Salesforce CRM. Charket.ai helps organizations transform social messaging into a core system of engagement across marketing, sales, customer service, and customer retention. Charket.ai's AI-powered social media solution leverages Salesforce Agentforce together with advanced LLMs, including OpenAI and DeepSeek, to enable intelligent automation, conversational engagement, and data-driven insights throughout the entire customer journey. All Charket apps are Salesforce native by design. Customer data is stored securely within Salesforce and protected by Salesforce's authentication, access control, and enterprise-grade security architecture. By inheriting Salesforce's compliance with global regulations such as GDPR, PIPL, and CCPA, Charket.ai enables organizations to execute social media strategies with confidence—without compromising security, privacy, or regulatory compliance.

Pricing Details

The Charket main app is needed in order to install and use this app.

Default Plan

$12,000 USD/user/year

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