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Charket Social Hub

Engage customers on social media

Overview

Charket Social Hub integrates social media platforms such as WhatsApp, WeChat, WeCom, and LINE to Salesforce. This allows you to conduct social marketing/selling while providing customer support via social media channels, all within your Salesforce CRM.

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  • One hub that connects most influential social networks to your Salesforce Customer 360.

  • Protect your data by processing and storing all your social network data within your own Salesforce org.

  • Free updates free your time from dealing with technical complexities. Free customer success service helps you run the most successful social media strategy.

Social networks became the most effective Sales, marketing and customer support channels. Engaging customers on social media helps companies stay competitive. Charket Social Hub consists of a suite of apps that help you implement the most successful social media strategy. By using Charket Social Hub, you can: 1. Implement the most secure social media solution. Charket Social Hub connects social networks directly to Salesforce CRM without using proxy servers. 2. Run social media marketing campaigns using Sales Cloud and enable marketing automation using Marketing Cloud or Pardot. 3. Stop losing winnable deals with sales intelligence empowered Charket mobile app. 4. Deliver omnichannel experiences for your customers from within one Lightning console. 5. Use social media data to empower your BI and AI capabilities. 6. Build new features through Flow actions and Charket APIs. * WeChat and WeCom are trademarks of Tencent. WhatsApp is a trademark of Meta, inc. LINE is a trademark of LINE Corporation.

Categories

Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Person Accounts
Salesforce Shield
Community Builder
Managed Package
Lightning App Builder