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Charket Social Hub

By Charket

Engage customers on social media

$4,000 USD/5 users/month

Pricing Details

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Requires: Service Cloud

Compatible With: Sales Cloud
Service Cloud
Marketing Cloud Engagement

More Details

Charket Social Hub integrates social media platforms such as WhatsApp, WeChat, WeCom, and LINE to Salesforce. This allows you to conduct social marketing/selling while providing customer support via social media channels, all within your Salesforce CRM.

Overview

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Compatibility

Requires This solution requires these products in order to work. Before you implement the solution, check that you have these products.: Service Cloud

Compatible With This solution is tested to work with and extends the value of these products, but doesn't require them.: Sales Cloud
Service Cloud
Marketing Cloud Engagement

Salesforce Editions: Enterprise
Unlimited

App Details

Version: Charket Social Hub/May 2026 - 1.39 1.39.1
Listed On: 11/29/2021
Latest Release: 05/13/2026

Supported Features No Limits This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help Lightning Ready Optimized for Salesforce orgs that use Lightning Ready. Person Accounts Supports Salesforce orgs that use Person Accounts. Salesforce Shield Supports Salesforce orgs that use Shield. Community Builder Ready to use in the Salesforce Community Builder. Managed Package This product is installed in your Salesforce org as a managed package and receives automatic upgrades. Lightning App Builder Ready to use in the Salesforce Lightning App Builder.: No Limits
Lightning Ready
Person Accounts
Salesforce Shield
Community Builder
Managed Package
Lightning App Builder

Package Contents If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help: Custom Objects: 28
Custom Tabs: 18
Custom Apps: 1

Lightning Components: Global: 9
App Builder: 2
Community Builder: 2

Languages: English
Simplified Chinese

Security

Learn more about the Security Requirements for AppExchange Partners and Solutions.

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.

Last Reviewed Version

1.6.1

Last Reviewed Date

12/23/2020

Additional Details

Social networks became the most effective Sales, marketing and customer support channels. Engaging customers on social media helps companies stay competitive. Charket Social Hub consists of a suite of apps that help you implement the most successful social media strategy. By using Charket Social Hub, you can: 1. Implement the most secure social media solution. Charket Social Hub connects social networks directly to Salesforce CRM without using proxy servers. 2. Run social media marketing campaigns using Sales Cloud and enable marketing automation using Marketing Cloud or Pardot. 3. Stop losing winnable deals with sales intelligence empowered Charket mobile app. 4. Deliver omnichannel experiences for your customers from within one Lightning console. 5. Use social media data to empower your BI and AI capabilities. 6. Build new features through Flow actions and Charket APIs. * WeChat and WeCom are trademarks of Tencent. WhatsApp is a trademark of Meta, inc. LINE is a trademark of LINE Corporation.

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Charket

San Mateo, US

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