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Charket Social Hub

By Charket

Engage customers on social media

$4,000   USD/5 users/month
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Requires
Service Cloud
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

Charket Social Hub integrates social media platforms such as WhatsApp, WeChat, WeCom, and LINE to Salesforce. This allows you to conduct social marketing/selling while providing customer support via social media channels, all within your Salesforce CRM.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Salesforce Editions
Enterprise
Unlimited

App Details

Version
Charket Social Hub/May 2026 - 1.39 1.39.1
Listed On
11/29/2021
Latest Release
05/13/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Person Accounts
Salesforce Shield
Community Builder
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 28
Custom Tabs: 18
Custom Apps: 1
Lightning Components
Global: 9
App Builder: 2
Community Builder: 2
Languages
English
Simplified Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.6.1
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
12/23/2020

Additional Details

Social networks became the most effective Sales, marketing and customer support channels. Engaging customers on social media helps companies stay competitive. Charket Social Hub consists of a suite of apps that help you implement the most successful social media strategy. By using Charket Social Hub, you can: 1. Implement the most secure social media solution. Charket Social Hub connects social networks directly to Salesforce CRM without using proxy servers. 2. Run social media marketing campaigns using Sales Cloud and enable marketing automation using Marketing Cloud or Pardot. 3. Stop losing winnable deals with sales intelligence empowered Charket mobile app. 4. Deliver omnichannel experiences for your customers from within one Lightning console. 5. Use social media data to empower your BI and AI capabilities. 6. Build new features through Flow actions and Charket APIs. * WeChat and WeCom are trademarks of Tencent. WhatsApp is a trademark of Meta, inc. LINE is a trademark of LINE Corporation.

Need help?

Charket

San Mateo, US

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