AgentExchange

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Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

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Expertflow Cisco Contact Center | UCCX | PCCE | UCCE

Seamless Integration between Cisco Contact Center and Salesforce

Package Contents

If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects
12
Custom Tabs
0
Custom Apps
0

Compatibility

Required Salesforce Products
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials
Supported Languages
English

Additional Requirements

Compatible Cisco Finesse Versions: a) UCCE versions 11.6,12.0, 12.6 b) UCCX versions 11.6 and 12.0, and 12.5 Compatible Browsers: Google Chrome, Mozilla Firefox Salesforce: Lightning