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SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat
Interactive High-Performance for Cisco Contact Centre | CTI | Omni-Channel
- Business Need
- Agent Productivity
SmartConnect for Cisco Contact Centre is a solution that seamlessly connects Salesforce CRM with Cisco Contact Centre in the most incredible way possible. It unifies agents' experience into a single user interface making customer interactions efficient