MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

XSELL Agent Experience

By XSELL Technologies

AI-Powered Solution Amplifies Top Performing Agent Outcomes, At Scale

No Ratings
Starting at $1   USD/user/month
Try It
Industries
Agriculture & Mining
Automotive
Consumer Goods
Business Need
Sales
Productivity
Customer Service
Requires
None
Compatible With
Sales Cloud
Service Cloud
Revenue Cloud

AI-powered XSELL Agent Experience takes a data-driven approach to delivering top performer outcomes by identifying and replicating the behaviors of your very best agents, with precision and at scale, to every single agent across your enterprise.

Highlights

Real-time, AI-driven coaching for both voice and chat, providing guided recommendations and decision support to coach agents through successful customer interactions, end-to-end, supporting sales and service use cases

XSELL customers report average NPS increases of 8-21%, while decreasing Average Handle Time (AHT) by 5-15% and increasing Speed to Proficiency by 30-50% -- and with XSELL, First Contact Resolution (FCR) increases by an average of 5-10%

XSELL is known for our results – driving increases in sales conversion rates by an average of 20% and increases in Cross-Sell/Upsell Conversion of 5-20%

Provider Details

XSELL Technologies
Chicago, Illinois, United States

XSELL melds the best of technology with human authenticity, is backed by well-funded equity partners and chosen by Fortune 50 companies. Their reason why is simple. We know how to learn and replicate the behaviors of the best agents, amplify them at scale to every agent and drive game-changing outcomes. XSELL puts more money in the bank by lifting conversions by an average of 20% while reducing agent time to proficiency by 45%-50%. On top of this we see on average and increase in NPS by 21%. This leads to happier customers and more successful agents.

Pricing Details

XSELL's pricing varies depending on the use case and approach and is not priced at $1 per unit. Please contact XSELL Technologies for pricing. Please contact sales@xselltechnologies.com for further information.

Default Plan

$1 USD/user/month

Lowest Starting Price