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XSELL Agent Experience

By XSELL Technologies

AI-Powered Solution Amplifies Top Performing Agent Outcomes, At Scale

No Ratings
Starting at $1   USD/user/month
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Industries
Agriculture & Mining
Automotive
Consumer Goods
Business Need
Sales
Productivity
Customer Service
Requires
None
Compatible With
Sales Cloud
Service Cloud
Revenue Cloud

AI-powered XSELL Agent Experience takes a data-driven approach to delivering top performer outcomes by identifying and replicating the behaviors of your very best agents, with precision and at scale, to every single agent across your enterprise.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Revenue Cloud
Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
HiPer for Salesforce/HiPer for Salesforce 3.2.2
Listed On
06/01/2022
Latest Release
08/24/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 3
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 1
App Builder: 1
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
05/31/2022

Additional Details

Conversational AI fails because human communications are layered with emotion and subtlety. We believe it is imperative to bring real people into the conversation to achieve what technology alone cannot, blending machine predictability with human authenticity. This human-in-the-loop approach is what makes XSELL different. XSELL Agent Experience melds the best of AI technology with human authenticity, is backed by well-funded equity partners and is chosen by Fortune 50 companies. The reason why is simple. We know how to learn and replicate the behaviors of the best agents, amplify them at scale to every agent and drive game-changing outcomes. XSELL Technologies was founded on the belief that the behaviors of the very best sales agents could be learned, replicated, and amplified to every agent in real-time to transform the way that businesses interact with their customers. Through patented AI technology, XSELL empowers customers to listen, learn and support agents in real-time with the exact information they need to exceed customers’ expectations and drive meaningful improvements in sales conversions, agent satisfaction and the overall customer experience.

Need help?

XSELL Technologies

Chicago, Illinois, United States

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