MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Optum Patient Help Line

By Optum

Providing clinical and non-clinical support 24/7

No Ratings
Free  

Never requires payment

Requires
Health Cloud

Optum Patient Help Line provides the scale and expertise to give every patient on-demand access to both customer service and clinical support, resulting in a superior experience and value for driving your business.

Highlights

Optum® Patient Help Line provides patients with convenient access to live clinical and non-clinical support any time, connected with you, their trusted provider. By reducing or eliminating on-call workload, physician retention and satisfaction improves.

On-demand support helps patients confidently navigate your health care system and guides them to the right level of care. Optum analytics also enable our team to proactively identify and address a patient’s unique care opportunities, even when unspoken.

Provider Details

Optum
Eden Prairie, MN

Optum® is a health services and innovation company. Our Mission: To help people live healthier lives and to help make the health system work better for everyone. Together with our partners, we focus on three areas of transformational change: - Modernizing infrastructure - Advancing care - Empowering consumers

Pricing Details

Free

You can fully use this solution without payment.

More From This Provider

Optum® Care Coordination Assessments
by Optum
No Ratings
Optum® Care Coordination Assessments enables organizations to utilize health care assessments to prioritize interventions and resources for at-risk patients, improve outcomes, enhance patient experience, and scale population health initiatives.

Optum® Care Coordination Community Referral Management
by Optum
No Ratings
Optum® Care Coordination Community Referral Management will allow care coordinators to refer patients directly to community referrals through integration with Aunt Bertha.

Optum OrgPulse
by Optum
No Ratings
OrgPulse helps facilitate the compliance of Optum Security guidelines and controls by collecting information related to the high level usage of an org.