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Digital Machine File: IoT Asset Management for Manufacturers

By logicline GmbH

Turn your installed base into service revenue — on Salesforce.

No Ratings
Starting at €495   EUR/company/month
Industries
Automotive
High Tech
Manufacturing
Business Need
Customer Service
Agent Productivity
Field Service
Requires
Service Cloud
Compatible With
Sales Cloud
Service Cloud
Experience Cloud

Turn your installed base into service revenue. The Digital Machine File unifies machines, IoT data, and service on Salesforce - cutting downtime up to 70%.

  • Digital Machine File - Rethink Your Installed Base

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Experience Cloud
Salesforce Editions
Professional
Enterprise
Unlimited

App Details

Version
assets360/Spring 2024 1.167.0
Listed On
04/14/2022
Latest Release
12/06/2024
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Managed Package
Lightning App Builder
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 19
Custom Tabs: 6
Custom Apps: 1
Lightning Components
Global: 20
App Builder: 1
Community Builder: 0
Languages
English
German

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.22.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/06/2022

Additional Details

Turn your installed base into a growth engine — on Salesforce. Machinery and equipment manufacturers lose revenue to scattered service data, manual effort, and blind spots across their installed base. The Digital Machine File gives you one connected record for every machine: assets, IoT telemetry, service history, documents, and digital product passport — natively on Salesforce. Built on Service Cloud and Manufacturing Cloud, it turns after-sales service into a growth driver: - Predictive maintenance that cuts unplanned downtime up to 70% - New service revenue from spare parts, upselling, and campaigns - Faster response and better CX with self-service portals and AI agents - IoT and Agentforce are built in — and fully optional: the file runs just as well for machines without sensors. Delivered by logicline, Salesforce partner with 30+ years in mechanical engineering, with a proven ecosystem (TeamViewer, Empolis, GRAX) and the SDI AI reasoning layer. Download the whitepaper "Digital Machine File & Installed Base" to see how to turn service into a growth engine.

Need help?

logicline GmbH

Sindelfingen, Germany

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