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Zacoustic
Great EX Fuels Better CX
Overview
Empower employees to be the voice of the customer. Generate actionable data with every interaction and share it with the entire organization in minutes. Discover new CX insights that drive up customer loyalty. All this and more is possible when you Jibe.
See How Zacoustic Works
GREAT EX POWERING GREAT CX Jibe supercharges EX management and positions employees as the driving force of your organization’s CX strategy. Some of the world’s respected brands Jibe and have been recognized with numerous Stevie Awards in 2021 and 2022.
JIBING MEANS GROWTH Jibe facilitates deeper connections between employees and customers. Jibed employees deliver 20% better customer experience, with lower average handle times and improved conversions, translating into improved customer loyalty.
SEAMLESS INTEGRATION, ZERO HEADACHES SalesForce? AWS? Medalia? Whichever platform you use, Jibe offers seamless integration with your existing interface, allowing you to enjoy its benefits with minimal-to-no training for a frictionless user experience.
JIBE: (vi) to be in accord : AGREE Jibe is a revolutionary Employee Experience plug-in that aligns agents to accurately predict customer survey responses, ensuring you generate actionable data from every customer interaction. Empower your agents to be the X-Factors that drive better CX. Start Jibing today!
Categories
- Business Needs
- Collaboration
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesManaged Package
