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Zacoustic
Great EX Fuels Better CX
Starting at $17 USD/user/month
- Business Need
- Collaboration
Empower employees to be the voice of the customer. Generate actionable data with every interaction and share it with the entire organization in minutes. Discover new CX insights that drive up customer loyalty. All this and more is possible when you Jibe.
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New and pletiful data point for better overall CX
Zacoustic has helped MLB with our overall business processes in relation to employee empowerment and mindset of being the voice of the customer. It has helped us to find concerns we would not have with a your usual CSAT being that not all customers return a CSAT however all agents can. Seeing how an agent Jibe's and being able to coach on that data has truly helped our customer experience as a whole.