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NBA for Retail Banking Powered by TCS Customer Knowledge Platform

By Tata Consultancy Services Ltd

Hyper-Personalized Recommendations powered by Niche Banking Insights

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Free  

Never requires payment

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Next Best Action Strategy for Retail Banking that leverages powerful insights from TCS Customer Knowledge Platform to inform and guide the strategy flow. Recommendations that are personalized and based on the customer's persona and behavior.

  • Introduction to TCS NBA For Retail Banking Powered By CKP

Compatibility

Salesforce Editions
Enterprise
Unlimited
Force.com
Developer

App Details

Version
NBA for Retail Banking with TCS CKP/2021 1.2.0
Listed On
04/22/2021
Latest Release
11/04/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 0
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/22/2021

Additional Details

Salesforce Next Best Action strategy is designed for Retail Banking and built on the Financial Services Cloud. It leverages powerful insights from TCS Customer Knowledge Platform (using APIs) resulting in personalized recommendations based on the customers specific behavior and experience. These insights include banking channel events, banking churn propensity models, purchase history and aspirations. In addition to the pre-built Lightning Components and supporting Lightning Flows for Retail Banking Recommendations and Offers, the solution includes custom dashboards that provide insights into the overall performance of Next Best Action Recommendations.

Need help?

Tata Consultancy Services Ltd

Mumbai, Maharashtra, India

No Support Provided for this TCS Bolt

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