MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

TCS Localized Chat Bot Response Management

By Tata Consultancy Services Ltd

Local management of time sensitive crisis related information.

No Ratings
Paid Add-On Required  

Payment required for external services or products

Try It

Native Salesforce console, page views, objects and workflows integrated with Einstein Chat Bots. Allows authorized users to adjust selected responses based on their location and situation. Responses can be pre-built or allow free text entry.

  • TCS Localized Crisis Information Management

Compatibility

Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
TCS Local Crisis Information Management/TCS Local Crisis Information Management 1.0.0
Listed On
02/16/2021
Latest Release
03/03/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 1
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.0.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/12/2021

Additional Details

The TCS Localized Chat Bot Response Management App allows local management to immediately adjust Chat Bot responses relevant to their location and situation. A built-in approval process assures that only appropriate responses are deployed. Faster correct responses via chat bot reduces the demand and cost of contact center support.

Need help?

Tata Consultancy Services Ltd

Mumbai, Maharashtra, India

No Support Provided for this TCS Bolt

Other ResourcesEmailTerms & Conditions