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AQL Sentiment Analysis Package
Sentiment Analysis API wrapper
- Business Need
- Analytics
AQL Sentiment Analysis (AQLSA) utilizes the Salesforce Einstein platform to identify the sentiments expressed in the text feed.
Highlights
Customer feedback comes through social media, service requests and other forms of communications. Proactively analyze the customer sentiments and take corrective measures to increase customer satisfaction.
AQL Sentiment Analysis utilizes the Salesforce Einstein APIs to analyze the customer sentiment based on data from any salesforce object. This provides a single API to call the Sentiment API on any object without coding for each object.
Each Salesforce installation can have its own sentiment model based on specific data and run the API on those models.
Provider Details
Pricing Details
You can fully use this solution without payment.