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Jungo SMS
Business texting made simple.
Starting at $15 USD/user/month
- Business Need
- Telephony
Jungo SMS is the premiere business text messaging app for Salesforce. It is a proven customer messaging solution for companies that want to save time, connect with more clients, and stand out from the crowd.
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Showing 10 of 13 Reviews
Jungo SMS
I have been a Jungo user for 10+ years and have told many of my mortgage and real estate contacts about Jungo. When the SMS feature debuted, I jump right on it, based on feedback from Agent partners, and frankly my kids. In talking with my wife one day and telling her about not receiving calls and emails back, my oldest said Dad, people don't read email and they don't want to talk on the phone just text them. Well as the saying goes, the rest is history. I could not give Jungo and especially the SMS feature a higher endorsement.
It's Great
Gave us mass SMS capabilities, and easy to use.
Unlimited Possibility
I have been a huge fan of Jungo so far. What you can do with it is virtually unlimited and their support team is always there to patiently assist with anything you want to implement to help your business grow.
Jungo SMS
Awesome. Love that Jungo continues to build on their capabilities and processes to make us more efficient.
SMS for Jungo
I like this feature as it allows me to communicate with my clients whose loan is in process. Took a bit to get it set up - still looking to use it more once I attend some training. Great if you prepare some template. Since the text comes from a different number it's best to let your clients know that you will be communicating with them via text - and provide the number you will be using. Can't wait for more training.
Great add-on!! Need to work it better.
I need to capitalize on this amazing functionality.
Workable for a feature that's necessary
It's simple and straightforward to send manual and/or single template SMS messages, but the ability to program and schedule automated texts has a very steep learning curve, and no really good way to set and/or limit times and days for sending them.
Thank you for taking the time to leave a review, Michael! We love to hear that it's simple and straightforward for you. We will link a training video below that goes over scheduling text messages. https://vimeo.com/554972778?embedded=true&source=video_title&owner=37019413 The Jungo Team
Gotta have it!
This is a game changer. Everyone wants to text instead of call or email. And you get it right there in your CRM. PERFECT!!
Jungo SMS
This is an invaluable tool to help connect with clients, and leads in this era and where a lot of folks may not respond to an email or take a phone call they will find the time to respond to a quick text. An awesome tool that cannot be missed.
Not a fan- Watch out for 2am texts to clients (spoiler alert: they hate it)
Texting is REQUIRED in today's marketplace and this feature in Jungo is WAY too difficult to set up automated campaigns. PLUS there is no way to schedule what time they go out so I had to reactive the campaigns I had because I was getting client complaints that they were getting texts at 2-3am. Not cool. I am not sure how Salesforce does not have a way to NOT sent texts or emails during specific, selected times. I feel like that's standard operating procedure with most other CRMs.
Thank you for taking the time to leave a review, Stephanie. We're sorry to hear that Jungo SMS has not met your expectations. However, Jungo SMS does allow for you to schedule text messages. We will link the training video below and make sure our support team follows up with you to address any other questions. https://vimeo.com/554972778?embedded=true&source=video_title&owner=37019413 The Jungo Team
Thank you so much for the endorsement, Matthew! We love to hear that Jungo SMS helps you connect with clients and we can't wait to continue working with you. The Jungo Team