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Case Quick Close for Salesforce Service Console
Save 30 seconds on every Case!
- Requires
- Sales CloudService Cloud
Dedicated Close Case Component for Lightning ✔ Easy to setup ✔ No coding required. Suitable for all Administrators. ✔ Salesforce native solution ✔ Amazing support
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Showing 10 of 16 Reviews
Excellent Support!
This great app is easy to configure (~5 minutes, seriously!) and does exactly what it promises to do. Furthermore, I was having a minor UI issue and the developer, Johann, worked with me to correct it on a weekend. My issue was resolved extremely quickly. GET THIS APP if for no other reason, the excellent support Johann brings.
Ótima ferramenta
A ferramenta funciona perfeitamente, bem fácil de configurar e realizar a tradução dos rótulos para meu idioma, ajuda bastante enquanto a Salesforce não melhorar a questão de finalizar casos no Lightning.
Thanks for making this so easy
You promised a 30 minutes set up - but it actually only took me 10! So easy and great documentation too. Thank you!
There should be WAY more reviews for this app.
Easy to set up. Easy to use. Fixes a huge issue. Thank you for making this available.
The missing solution
This is a great solution that quickly help us test and present it to our stakeholders for a quick win as we go through our lightning migration. I emailed Johann with some feedback and suggestions and received a response right away, implementing one idea and bounced ideas around on another, ensuring the ease of use remained the highest of priorities for the product.
Awesome Product, easy to configure !
So easy to configure and set up, up and running in 10 minutes! 10/10!
Great app and extremely easy to set up
I like how clean the lightning component looks and works. I like how it only shows the "Closed" Status options. I also like how it can be configured differently for different record types. Great app! The one thing that I would ask is to have the ability in the Lightning App Builder to have an option to use either the default label for the component "Case Quick Close" or a label that we input.
Johann Furmann
09/23/2021
Thank you so much Joshua. Your feedback is great, why didn't I think about it. The new version makes the Title configurable and you can hide the Icon.
Great Help
Easy to install, easy to configure, and has a great look and functionality! Highly recommend!
Easy to Set Up & Solves an Issue
Easy to set up and saved one of our large barriers in changing from Classic to Lightening.
Fantastic Solution!
Straight-forward solution that solves a huge gap when migrating from Classic case management where close case layouts are used. The install guide made configuration quick and easy and within minutes we had a solution to our problem. When one little obstacle was presented, I reached out and Johann offered amazing service, which kept my project humming along. Excited to see what else Admin Helper offers in the future!
Thank you so much Joshua for providing the feedback. Makes absolute sense to make the title configurable.