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Case Quick Close for Salesforce Service Console
Save 30 seconds on every Case!
- Requires
- Sales CloudService Cloud
Dedicated Close Case Component for Lightning ✔ Easy to setup ✔ No coding required. Suitable for all Administrators. ✔ Salesforce native solution ✔ Amazing support
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales CloudService Cloud
- Salesforce Editions
- EnterpriseUnlimitedDeveloper
App Details
- Version
- Case Quick Close/Summer 22 1.18.0
- Listed On
- 06/01/2021
- Latest Release
- 05/25/2022
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 0Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 2App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Do your agents want to close Cases faster? In minutes you have a component or button in your Salesforce to close Cases faster. This app will save your agents 30 seconds per support case. In an org that processes 10,000 support cases/year, this equates to a savings of 83 hours of work per year. No coding is required. Suitable for all Administrators. Customization The "Close Case" button or component can be added to your Lightning Case Page Layout anywhere. Administrators can easily define the fields displayed on the Close Case page. The fields displayed can be configured per Record Type. As seen on IdeaExchange In Classic, we had the possibility to create a dedicated Close Case Button with Record Type specific Page Layouts. 230 people asked on IdeaExchange to have the same behavior in Lightning. This App re-creates the beloved functionality in Lightning. Happy Users Happy Users, nothing makes a good Admin happier. And oftentimes the small things in life make the biggest difference to Users. Each App is focused on one problem, is affordable, and can be installed in less than 30 minutes.
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Admin's Helper
Berlin, Germany