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Eloquant Contact for Salesforce - Cloud Contact Center
Unified management of interactions for contact centers
Eloquant
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Eloquant, expert in Customer Relationship since 2001, is today the only SaaS publisher in France to offer a global Customer Relationship solution, designed to provide your customers with the most beautiful experience! The Cloud Contact Center solution, combined to an Experience Feedback Management one optimizes the management of interactions between your brand and your customers on all channels, for better team productivity and increased customer satisfaction. Eloquant makes your relationship easier, by providing you with reliable, flexible solutions, and high-level support throughout its CX Programme lead by a dedicated CX Consultant. Advice, project management, deployment, operational monitoring and support are provided by teams committed to you. Eloquant is proud to serve, among its clients, 35% of CAC40 companies, various public sector players and many SMEs. With 320 active clients in Europe, the solution is used in 123 countries, in 12 different languages via 3 rounded and secured datacenters in France. Eloquant, one of the only ISO 27001 certified publishers on the market, also guarantees complete protection of your most sensitive data: those of your customers!
Additional Help
A Customer Care Portail is available to leave our customers create any requests, consult the user guides and release version, any time online. Tickets are processed from Monday to Friday, from 9 am to 6 pm as soon as they are open.