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yForums | Facilitate topic-focused discussions inside Salesforce
Easy-to-use, native, customisable forum management for Salesforce
Overview
Improve user engagement by creating a safe and structured space for your users to have constructive conversations around topics.
See How yForums | Facilitate topic-focused discussions inside Salesforce Works
SPARK BETTER ONLINE DISCUSSIONS Forums present a better way of having online discussions around topics compared to social media feeds.
DEFINE A STRUCTURE THAT FITS YOUR NEEDS Customise the categories, forums, and subforums according to the needs of your users and what topics they want to talk about (e.g. sales, football, apps, cars, etc...)
EASY TO FIND AND ORGANISE Posts can be easily found and organised in forums, allowing users to participate by creating their own posts or commenting on existing ones.
✔ Define your forum structure using categories, forums, and subforums ✔ Create posts with rich content ✔ Leverage Chatter to create polls, attach files, and other useful actions ✔ Pin posts so they are promoted at the top of the forum ✔ Search posts using Global Search or Einstein Search ✔ Grant special permissions to admins and moderators using permissions sets ✔ Monitor usage using reports and dashboards ✔ Responsive and future-proof: built using Lightning Web Components ✔ Minimal architecture: it won't clutter your org
Categories
- Business Needs
- Customer ServiceCollaboration
- Industries
- Horizontal Product
- Personas
- AdministratorBusiness Operations ManagerSales Representative / Manager
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsSalesforce ShieldManaged PackageLightning App Builder
