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ServiceSense - Sensentia's Health Plan AI Solution

By Sensentia

AI Powering Healthcare Engagement and Wellbeing

No Ratings
$1   USD/user/month
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Industries
Healthcare & Life Sciences
Business Need
Customer Service

Sensentia’s proprietary AI technology helps healthcare companies deliver an accurate, transparent, and simple customer experience by translating healthcare plan complexity into clear and meaningful information instantly and with near perfect accuracy.

  • Sensentia: Transforming the Health Plan Member Self Service Experience

  • Sensentia's Virtual Agent

  • Sensentia | AI Powering Healthcare Engagement and Wellbeing

  • Sensentia | AI Powering Healthcare Engagement and Wellbeing

  • Sensentia | Conversational A.I Solution for Service

Compatibility

Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Essentials

App Details

Version
SensentiaAgentSense/Summer 2021 1.0.0
Listed On
03/30/2022
Latest Release
03/30/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 1
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.0.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/18/2022

Additional Details

Backed by Sensentia’s best-in-class AI technology and benefit modeling expertise, ServiceSense creates a single source of truth from health care payers’ complex unstructured plan data, then turns that data into rapid, detailed, accurate responses for members across multiple channels. Sensentia’s Artificial Intelligence solution, ServiceSense, provides one source of truth for the deepest health plan information exploration in the industry, improving contact center efficiency and member engagement. Sensentia’s AI platform and conversational virtual agent returns the most detailed and accurate benefit responses from complex health plan data. The Sensentia solutions transform intricate structured and unstructured data into actionable intelligence for a range of users. This allows existing and prospective members to understand their benefits and costs for a specific treatment, drug, procedure, or service, as well as compare benefits between plans not only on a plan summary but on a procedural level.

Need help?

Sensentia

San Francisco, CA USA

Support Phone(800) 674-9745
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