ServiceSense - Sensentia's Health Plan AI Solution

Sensentia, Inc., is a California-based healthtech company leveraging AI to distill intelligence from complex structured and unstructured data. For healthcare payers, Sensentia provides members with easy, accurate, and immediate access to information, delivering time and cost savings, improving member satisfaction and optimizing benefit utilization, positively impacting health and wellbeing one interaction at a time. With information spread across potentially thousands of health plans, health insurance companies need to quickly provide their members or providers with accurate health benefits information to avoid coverage confusion and more costly care. Sensentia’s proprietary artificial intelligence technology helps healthcare companies deliver an accurate, transparent, and simple customer experience by translating healthcare plan complexity into clear and meaningful information instantly and with near perfect accuracy. Sensentia technology powers customer service call centers, members and providers across an omni-channel experience.