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Sutherland
Sutherland: Process Intelligence at AI Speed.
- Industry Competencies
- Education
- Product Competencies
- Agentforce SalesPlatform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 15
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 46
Accelerate your digital future with Sutherland’s AI-powered Salesforce practice, fusing process DNA with Agentforce and proprietary accelerators. We deliver rapid solutions, transforming complex challenges into intelligent, data-driven advantages.
Description
At Sutherland, we engineer exceptional brand experiences by fusing human-centered design with an AI-first delivery framework. We accelerate digital transformation by combining deep process DNA with next-gen engineering and cognitive automation. Our Salesforce Center of Excellence leverages Sutherland’s operational heritage to deliver high-velocity, data-driven solutions that maximize your investment and speed to market. We drive this through: AI-Enhanced Expertise: Deep Contact Center and vertical knowledge, amplified by proprietary AI tools for smarter workflows. Cross-Industry Innovation: Proven platform best practices adapted for your specific sector. High-Velocity Delivery: An agile model using AI accelerators to shorten development lifecycles. Outcome-Based Commercials: Flexible engagement models aligned with your ROI. Next-Gen Tech: Leading-edge initiatives in GenAI, Einstein GPT, and intelligent chatbots. Partner with us to blend operational reality with the future of AI.
Highlights
We accelerate delivery using proprietary AI tools and Salesforce Einstein to automate development. This drastically cuts timelines, ensuring rapid go-to-market and proactive, cognitive business engines.
Rooted in operational excellence, our "Process First" philosophy maps real-world journeys. This ensures configurations mirror actual operations, guaranteeing high adoption and solving root inefficiencies.
Leveraging diverse blueprints across all major Industry verticals, we cross-pollinate best practices. We deliver proven, regulatory-aligned frameworks that ensure you accelerate immediately from a foundation of success.
Sutherland's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Provider Details
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.
Geographic Focus
United States • Canada • Bermuda • India • Philippines • Poland
Languages
English