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Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
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InGenius Salesforce Voice Transition for Contact Centers
Transition to Salesforce Voice, keep your existing telephony
- Industries
- EducationFinancial ServicesTravel, Transportation, & Hospitality
- Business Need
- Customer ServiceAgent ProductivityIntegration
- Requires
- Sales CloudService Cloud
- Compatible With
- Financial Services CloudHealth CloudGovernment Cloud
InGenius helps contact centers transition from Open CTI to Salesforce Voice without replacing Cisco, Avaya, or Genesys. Reduce operational complexity and unlock real-time transcription and AI-powered next steps natively inside Salesforce.