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UST HealthProof Advalent Engagement Plus

Consolidated Fully Integrated Call-Center Solution for member engagement

No Ratings
$1   USD/consultation (Actual Pricing TBD)/month
Industries
Healthcare & Life Sciences
Requires
Sales Cloud
Service Cloud
Health Cloud
Compatible With
Sales Cloud
Service Cloud
Health Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Health Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Health Cloud
Salesforce Editions
Enterprise
Unlimited

App Details

Version
EPLUS/ver 10.11 10.11.0
Listed On
10/25/2022
Latest Release
03/05/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Salesforce Shield
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 30
Custom Tabs: 10
Custom Apps: 0
Lightning Components
Global: 119
App Builder: 23
Community Builder: 17
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
10.11.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/12/2022

Additional Details

Join forces with UST for a seamless integration of Engagement Plus™, our all-in-one contact center solution. Empower your CSR team with instant, precise data for managing claims, authorizations, enrolments, and appeals, all through UST’s advanced Cloud Integration Layer. Engagement Plus™ offers unparalleled customizations to meet your unique requirements, ensuring exceptional service every time. Highlights – AUTOMATED WORKFLOWS UST Engagement Plus automates workflows around your members’ and providers’ inquiries and requests and helps you boost productivity and customer engagement. REAL-TIME DASHBOARDS Providing the right data in a concise, easy-to-read format allows for improved efficiency and performance when making business decisions. These insights can also be used to address KPIs and improve performance. CLOUD LAYER INTEGRATION By leveraging UST’s Cloud Integration Layer within Engagement Plus™, your IT team can provide real-time Application Programming Interface (API) integration to your Core Admin Systems. There is no need to have your CSRs swivel-chair to other platforms - Engagement Plus™ visualized on Salesforce’s Health Cloud will be their single-source-of-truth.

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