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UST HealthProof Advalent Engagement Plus
Consolidated Fully Integrated Call-Center Solution for member engagement
- Industries
- Healthcare & Life Sciences
- Requires
- Sales CloudService CloudHealth Cloud
- Compatible With
- Sales CloudService CloudHealth Cloud
Engagement Plus is a cloud-based solution, built on the robust foundation of Health Cloud, designed to support health plans, TPAs , ACOs and independent physician associations offering a comprehensive 360-degree view of both members and providers.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales CloudService CloudHealth Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudHealth Cloud
- Salesforce Editions
- EnterpriseUnlimited
App Details
- Version
- EPLUS/ver 10.11 10.11.0
- Listed On
- 10/25/2022
- Latest Release
- 03/05/2023
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyPerson AccountsSalesforce ShieldManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 30Custom Tabs: 10Custom Apps: 0
- Lightning Components
- Global: 119App Builder: 23Community Builder: 17
- Languages
- English
Security
Additional Details
Join forces with UST for a seamless integration of Engagement Plus™, our all-in-one contact center solution. Empower your CSR team with instant, precise data for managing claims, authorizations, enrolments, and appeals, all through UST’s advanced Cloud Integration Layer. Engagement Plus™ offers unparalleled customizations to meet your unique requirements, ensuring exceptional service every time. Highlights – AUTOMATED WORKFLOWS UST Engagement Plus automates workflows around your members’ and providers’ inquiries and requests and helps you boost productivity and customer engagement. REAL-TIME DASHBOARDS Providing the right data in a concise, easy-to-read format allows for improved efficiency and performance when making business decisions. These insights can also be used to address KPIs and improve performance. CLOUD LAYER INTEGRATION By leveraging UST’s Cloud Integration Layer within Engagement Plus™, your IT team can provide real-time Application Programming Interface (API) integration to your Core Admin Systems. There is no need to have your CSRs swivel-chair to other platforms - Engagement Plus™ visualized on Salesforce’s Health Cloud will be their single-source-of-truth.
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