AI Surveys & Feedback Analysis | Measure NPS, CSAT, CES & Sentiment

Zonka Feedback is an AI Survey & Feedback Analysis Platform trusted in 40+ countries by 1,000+ enterprises. Consistently recognized on G2 for ease of use, performance, and support. We help businesses run end-to-end feedback programmes and turn every response into actions & decisions, not just dashboards. From designing and deploying NPS, CSAT & CES surveys across email, SMS, WhatsApp, web, in-app, kiosks, and offline channels, to automatically surfacing themes, sentiment, churn signals, experience drivers, and actions through AI — Zonka covers the full loop. Our native Salesforce integration syncs NPS, CSAT, and experience signals directly against Contacts, Cases, Leads, Opportunities, and other custom objects across all Salesforce Clouds.